Doesn’t fit? You have 14 days to register the return from the day
you received the package.
1. Click here to register your return through our return form
You have to enter your email address and your order number, which can be found in the top right corner of the order confirmation you received on e-mail.
2. Carefully pack the item aswell as the returnslip, so they are ready to be shipped back
Please remember, if you are returning multiple items to different shops, the returnparcels might have to be shipped with different couriers. You will get an overview of this after registering the return.
Where do I find the returnslip?
What packaging should I use when shipping the returnparcel?
3. Attach the returnlabel you have received on the parcel
You returnlabel should cover any label already placed on the parcel. Remember it is free to return through Miinto, when using the label provided by us.
Missing a returnlabel? Your returnlabel will be accessible after registering your return, or received at the latest within 24 hours on e-mail.
4. Now your returnparcel is ready to be handed in to the courier!
Always remember to get the proof of shipment when handing in the returnparcel and keep it until your return has been processed!
How to ship your returnparcel with DHL Express
💌 You will automatically be notified by email, once your return has been received and processed by the shop. Usually returns are handled within 72 hours. Amounts will always be refunded using the same payment methods, as when the order was placed.